Working with Disruptive, Defiant & Disrespectful Pupils/Students


Live Online

3 dates


 + VAT

Course introduction

It’s no secret that pupils/students challenging behaviour not only affects your ability to teach a lesson and maintain control but also disrupts the productivity of the class as a whole.

For many educators, this kind of disrespectful behaviour causes stress, anxiety and frustration.

What can we do about it we hear you cry?! How can we help and support the most disruptive, defiant and disrespectful pupils/students? What can we do to keep calm and get the most out of the class?

We’ve designed this live, interactive online course to tackle all of these questions and more. To kick things off we’ll review and challenge typical perceptions and mindsets around behaviour. Then we’ll discuss tools, strategies and techniques to help you effectively manage disruptive pupils/students and promote positive behaviour.

You’ll leave with a kit bag of solutions that will help you manage pupil/student behaviour in your school or college straight away.

What we will cover throughout the day

  • Challenge typical perceptions and mindset around behaviour;

  • Techniques to tackle all levels of disruption;

  • Strategies to defuse defiance and promote respect;

  • Promote positive change and engagement;

  • Empower pupils with the self-awareness to self-discipline and make better choices;

  • Relating to and understanding pupils/students with low levels of motivation;

  • Learn dynamic strategies to effectively deal with low-level and challenging behaviour;

  • How to recognise and prevent confrontation and negative situations;

  • Ways to help maintain your own positive mindset and enthusiasm.

Target audience

Do you work directly or indirectly with disruptive, defiant and disrespectful pupils? Are you looking to develop the practical skills to deal with these situations? Then this online course is for you!

This course suits a wide range of school/college-based staff including headteachers, deputy headteachers, teachers, lecturers, SENCO/ALNCO, special education teachers, pastoral teachers or support and classroom or teaching assistants.

Trainers for this course

Nicola S. Morgan


As an international education consultant, author and teacher, Nicola has a reputation for successfully managing the most challenging behaviour and motivating staff, senior leaders and par...ents to help implement change.

Since starting NSMTC and sharing her expertise with a wider audience, Nicola regularly receives positive feedback. Attendees praise her delivery style and how motivated and inspired they feel following her sessions. They leave each training or course with the confidence to push their own boundaries for personal achievement.

On top of writing countless educational books and articles, Nicola is an International Values-Based Education approved trainer, NLP Master Practitioner and an English Channel Swimmer.

See what others have to say about us

Don’t just take our word for it, visit our social media pages for live feedback.

“Superb training, effective strategies for managing behaviour, probably the best live online training course I have been on.”

“Fantastic course with some brilliant strategies to use with disruptive and defiant pupils! Thanks again!”

“Big thanks to Nicola Morgan – a fantastic course on working with disruptive and defiant pupils. Very informative, lots of great ideas and strategies.”


About the venue

Stay at home, get comfortable and enjoy our live interactive course via Zoom! You’ll receive the link a few days before the course date so you can get prepared (and excited) ahead of time.

Handy course logistics

  • The course will run via Zoom from 9:30 am – 3:00 pm, however, the trainer will be available 15 minutes before and after the course times to answer any questions.
  • You’ll receive mid-morning, lunch and afternoon breaks to re-energise.
  • This course is designed to be interactive and inclusive. We welcome questions and discussions throughout and we want you to be comfortable and stress-free no matter where you join us from!
  • Your course pack includes handouts, an M&S voucher for food, a snack, a pen and a notepad – we’ll send this to you before the day. Please note this is only for UK-based participants, international attendees will receive the pack via email.
  • Additional links and information will be emailed to you before and during the course.
  • This course is also available as an in-house / INSET training session at your school. Contact us for details.
  • Please Note – the cost is per person.

Working with Disruptive, Defiant & Disrespectful Pupils/Students

View 3 dates & book

Tuesday 24 September 2024


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Thursday 5 December 2024


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Wednesday 12 March 2025


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