Dealing with Difficult People & Managing Difficult Conversations
2 dates
£185.00
+ VATLive Online
2 dates
£99.00
+ VAT
The workplace is becoming more demanding than ever. Increased time pressures, complex projects, less defined working relationships and conflicting priorities. It can all add up to missed deadlines, avoidable errors, complaints and conflicts. The implications of poor time and task management is clear. Developing skills in these areas will have a real impact on productivity and can help to ensure that individuals and teams remain healthy and motivated.
The effective time and task management training course is designed to show participants how to manage themselves, their tasks and their relationships effectively by introducing powerful and flexible tools that are simple to integrate into a daily, weekly and monthly routine.
Identify damaging patterns in their current time and task management strategies;
Distinguish between urgent and important tasks;
Plan and prioritise for daily success;
Look at how to organise your time better;
Use a range of planning tools e.g. eat the frog in order to stay on top of priorities and remain flexible to changing priorities;
Find solutions to effectively deal with interruptions and common time stealers;
Organise emails effectively;
How to avoid procrastination;
Create a personal action plan template for improving time and task management back in the work place.
Do you sometimes wonder where the day has gone? Find it difficult to start big or difficult tasks? Feel torn between priorities? Then this live online course is for you!
This course suits a very wide range of school/college-based staff including headteachers, deputy headteachers, business managers, site managers, family support workers, bursars, school PAs, safeguarding leads, school governors, education welfare officers, supervisors, receptionists, local authority staff and multidisciplinary teams.
Don’t just take our word for it, visit our social media pages for live feedback.
Stay at home, get comfortable and enjoy our live interactive course via Zoom! You’ll receive the link a few days before the course date so you can get prepared (and excited) ahead of time.
View 2 dates & book
Tuesday 4 February 2025
Wednesday 2 July 2025