Role of the SEND/ALN Administrator


Live Online

2 dates


 + VAT

Course introduction

This course is designed to support and skill up those responsible for providing an outstanding administrative service to the SEND/ALN school/college coordinator, to enable all children/young people thrive and meet their full potential. This training will look at the essential skills needed as well as providing the required knowledge and understanding for this role. There will also be opportunities to discuss specific challenges with the trainer and network with others.

What we will cover throughout the day

  • Understand the role of the SEND/ALN Administrator;

  • Unpick the key skills and responsibilities of the SEND/ALN administrator;

  • Gain confidence in the key SEND/ALN guidance, legislation and terminology;

  • Understand how to support SENCo/ALNCo with the day-to-day administration and financial management;

  • Learn to support the production of the Annual Reviews and other statutory paperwork;

  • Create systems to work within the policies and procedures of the school/college;

  • Look at effective ways to maintain effective communications in school/college;

  • Understand the importance of confidentiality;

  • Learn effective ways to communicate effectively with staff, pupils, parents and other professionals.

Target audience

For new SEND/ALN Administrators wanting to refresh/review their practise.

Trainers for this course

Karen Ferguson


Karen started teaching science at a mainstream secondary school in 2000, but moved into the SEND environment, working with children and parents to help them overcome their disabilities to... give them the skills to achieve their full potential. The majority of her training was on the job, which showed the need for training in this area.

She was appointed as a Specialist Leader in Education for Autism and this allowed her to disseminate good practice and deliver training in the field of SEND. Karen offers various SEND and condition specific training, including ASC, ADHD and Dyslexia. She has continued her own professional development throughout the years including a Masters in Education, Dyslexia, ADHD, Autism and PDA formal qualifications. She is currently working towards her Doctorate in Education.

Karen believes in a better understanding of SEND and complex needs can be achieved through information sharing and she is committed to ensure that education is developed and delivered to as many people as possible.

See what others have to say about us

Don’t just take our word for it, visit our social media pages for live feedback.

I found that this course gave me a lot of relevant advice about how it improve attendance and promote good relationships between the school and parents.

@nsmtc thank you so much for today's informative course. Feeling ready to get back into school tomorrow and get my attendance high priority and for everyone to understand attendance is everyone's business.

Really good mix of new ideas and making me feel better about what I am already doing. I've been an AO for about four years and this is my first training so thank you, really enjoying it.


About the venue

Stay at home, get comfortable and enjoy our live interactive course via Zoom! You’ll receive the link a few days before the course date so you can get prepared (and excited) ahead of time.

Handy course logistics

  • The course will run via Zoom from 9:30 am – 3:00 pm, however, the trainer will be available 15 minutes before and after the course times to answer any questions.
  • You’ll receive mid-morning, lunch and afternoon breaks to re-energise.
  • This course is designed to be interactive and inclusive. We welcome questions and discussions throughout and we want you to be comfortable and stress-free no matter where you join us from!
  • Your course pack includes handouts, an M&S voucher for food, a snack, a pen and a notepad – we’ll send this to you before the day. Please note this is only for UK-based participants, international attendees will receive the pack via email.
  • Additional links and information will be emailed to you before and during the course.
  • This course is also available as an in-house / INSET training session at your school. Contact us for details.

Role of the SEND/ALN Administrator

View 2 dates & book

Monday 12 February 2024


Live Online



 + VAT

Tuesday 7 May 2024


Live Online



 + VAT