Effective Parental Communication: Improving Pupil/Student Attendance & Behaviour



1 date


 + VAT

Course introduction

Often many cases of poor attendance and behaviour are a direct result of a lack of effective engagement between parents and school. This may be through parents not contacting the school – either to report and talk about the reason for their child’s absence and to seek support, or not being aware of the school’s expectations.

Research shows that effective parental engagement often leads to improved attendance and it can also be linked to higher academic achievement and to a positive effect on pupil’s/student’s attitude to learning and on their behaviour. Research has also shown that using a range of tools has made communication between parents and schools more timely, efficient, and productive.

Even when a school has established an effective engagement strategy there are likely to be some parents who remain hard-to-reach and it is this group of parents who are often those that a school needs to have more contact with. Their reluctance to engage may be due to their own experience of school or because they have difficulty with communicating, for example their own low literacy skills, their understanding of the English language or cultural differences.

This 2 hour course will look at practical and proved ways to communicate and support parents to get to the root of the problem and improve attendance and behaviour.

What we will cover throughout the day

  • Learn how to approach initial conversations about attendance/behaviour with parents;

  • Look at ways to build confidence around keeping conversations positive;

  • Understand what active listening looks like;

  • Learn powerful ways to encourage parents to support their child’s attendance/behaviour;

  • Look at ways to create an engaging ‘attendance tips for parents’ pamphlet’;

  • Implement behavioural changes within the home to help support positive behaviour in school.

Target audience

Do you work directly or indirectly with students and parents to improve school attendance/behaviour and are looking to develop more confidence and skills in communicating with parents? Then this online course is for you!

This course is designed for those responsible for attendance, behaviour in schools and academies; and any colleague who supports positive attendance, behaviour in school/college.

Trainers for this course

Nicola S. Morgan


As an international education consultant, author and teacher, Nicola has a reputation for successfully managing the most challenging behaviour and motivating staff, senior leaders and par...ents to help implement change.

Since starting NSMTC and sharing her expertise with a wider audience, Nicola regularly receives positive feedback. Attendees praise her delivery style and how motivated and inspired they feel following her sessions. They leave each training or course with the confidence to push their own boundaries for personal achievement.

On top of writing countless educational books and articles, Nicola is an International Values-Based Education approved trainer, NLP Master Practitioner and an English Channel Swimmer.

See what others have to say about us

Don’t just take our word for it, visit our social media pages for live feedback.

“The trainer kept a clear focus throughout and it was really helpful to discuss scenarios together with other members. I feel that I have learnt some good skills to bring to my workplace and that will be helpful when talking to parents.”

“Thank you for a great course. I have taken strategies away with me including breaking state, following up the conversation via email and flipping the situation.”

“Absolutely fantastic course, really enjoyed it. The trainer was excellent in delivering the course in a friendly and fun but informative way. I have learnt new skills that I can take away and hopefully practice.”


About the venue

Stay at home, get comfortable and enjoy our live interactive course via Zoom! You’ll receive the link a few days before the course date so you can get prepared (and excited) ahead of time.

Handy course logistics

  • The course will run via Zoom from 9:30 am – 11:30 am, however, the trainer will be available 15 minutes before and after the course times to answer any questions.
  • This course is designed to be interactive and inclusive. We welcome questions and discussions throughout and we want you to be comfortable and stress-free no matter where you join us from!
  • Your course pack includes handouts which will be emailed to you prior to the course.
  • Additional links and information will be emailed to you before and during the course.
  • This course is also available as an in-house / INSET training session at your school. Contact us for details.
  • Please Note – The cost is per person*

Effective Parental Communication: Improving Pupil/Student Attendance & Behaviour

View 1 date & book

Wednesday 18 September 2024


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 + VAT