Terms and Conditions of your booking:

  1. This booking form is issued to confirm your place on the course including refreshments, lunch (full day course only), handouts and certificate.
  2. Full payment must be made within 28 days of you registering by submitting this form. If payment is not made prior to the course date, NSM Training and Consultancy Ltd (“NSMTC”) reserves the right to refuse entry to you/the delegate. Once payment has been received a receipt will be sent.
  3. The course details are correct at time of publication but NSMTC reserves the right to alter the venue, trainer and/or course without prior notice due to any unforeseen circumstances.
  4. NSMTC reserves the right to cancel any advertised course/conference if deemed necessary by NSM, at its sole discretion.
  5. Please note that venues are subject to change. On the unusual occasion where a venue change is necessary, NSMTC will provide a venue within the same vicinity. Please read your joining instructions carefully to see the final and correct venue directions.
  6. While it is the intention of NSMTC to provide you/delegate with a physical venue to deliver the training, NSMTC reserves the right, at its sole discretion, to alter the method of delivering the training (including, but not limited to, delivering the training online).
  7. If a course/conference is oversubscribed NSMTC will offer you another venue or date if available, but you are not obligated to accept an alternative. We will do our utmost to offer another suitable course/conference.
  8. We regret that any expenses incurred other than course fees, cannot be reimbursed. We strongly advise you to wait for your joining instructions before making travel/accommodation arrangements or to email our office on bookings@nsmtc.co.uk to check final details.
  9. Please ensure that you accept these Terms & Conditions by signing and dating the enclosed form (electronic signatures are accepted). If you cannot supply a signature, hard copy or electronic signature, we will accept specific email confirmation and/or the return of this booking form with your typed name.
  10. This contract is valid with or without a purchase order number.
  11. Please note that NSM accepts no responsibility or liability for any accidents or losses that occur at course venues.
  12. Cancellation Policy: By completing and returning this booking form you and/or your school/organisation agree to pay NSMTC the fees specified. If a booking is postponed and then cancelled, the date of the course/conference will be deemed to be the original booking date. If cancellation fees apply, you can transfer your booking to another NSMTC course (of the same value) for an additional £80+VAT.
  13. For non-attendance on free course(s) the Customer will be invoice the fee outlined in the booking form.
  14. You may substitute delegates on a course you have booked, free of charge at any time.
  15. Cancellation fees for training/consultancy are as follows:

Notice Provided Cancellation Fees.

More than 28 days: No Charge

14 – 28 days: 50% of original fee

Less than 14 days: 100% of original fees

  1. Once we have received your completed booking form, we will send you a confirmation email and invoice. If you have any questions or queries, please email bookings@nsmtc.co.uk or phone 029 20193162.
  2. The contract between us, which is the subject of these Terms and Conditions, shall be governed by and construed in accordance with English law (including in relation to non-contractual disputes or claims) and we both agree to submit to the exclusive jurisdiction of the English Courts (including in relation to non-contractual disputes or claims).
  3. No person who is not a party to this contract between us, shall have any rights to enforce its terms and conditions.
  4. NSM Training & Consultancy Ltd shall not be liable to the Customer for any delay or failure to perform NSM Training & Consultancy Ltd.’s obligations under the Contract, if the failure is due to any cause beyond NSM Training & Consultancy Ltd reasonable control (including, but not limited to, strikes, lock-outs or other industrial dispute, failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, shutdown due to pandemic (whether due to a new or a reoccurrence of a pandemic), compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors). NSMTC shall not be liable for any loss (whether direct or indirect) suffered by the Customer (except in respect of death or personal injury caused by NSM Training & Consultancy Ltd negligence) including loss of profits arising out of performance of the Contract by NSMTC (or its servants or agents).
  5. Data protection: By entering your details in the fields above, you agree to allow NSMTC to contact you by mail, email, telephone. Should you not wish us to contact you, please let us know using the address above.
  6. For Online Course booking(s) only the named delegate will have the right to access the course. The access link to the course may not be shared and the course may not be recorded. The delegate must identify themselves to the course facilitator and keep their video on at all times for registration and check-in purposes. It is the delegate responsibility to ensure their computer has the video facility and is in working order. NSM Training & Consultancy reserves the right to suspend access to the online course if these terms are not followed. If such measures are taken the delegate will be given an alternative date to access the online course.
  7. We hope that you are completely happy with our service, but if something does go wrong, we would like to know about it so that we can put things right and ensure that it does not happen again.
  8. We will process your personal data in accordance with our privacy statement a copy of which is available on our website.
  9. Notice: we will send you promotional material in accordance with the terms of our privacy statement which is available on our website at www.nsmtc.co.uk. We will update you via email (no more than twice a week) regarding NSMTC’s future courses, products, conferences, seminars and shows. You can unsubscribe from our future emails at any time by clicking the unsubscribe button on one of our emails.
 Thank you for booking with NSM Training and Consultancy Ltd.

Terms and Conditions of your order:

1. This order form is issued to confirm the purchase of the product.

2. Full payment must be made within 28 days of you registering by submitting this order form. 

3. Please ensure that you accept these Terms & Conditions by signing and dating the enclosed form (electronic signatures are accepted). If you cannot supply a signature, hard copy or electronic signature, we will accept specific email confirmation and/or the return of this booking form with your typed name.

4. This contract is valid with or without a purchase order number.

5. Please note that NSM accepts no responsibility or liability for any damage or losses that occur on delivery of the product.

6. NSM Training & Consultancy is happy to exchange or refund your item(s) on presentation of a valid invoice. Goods must be returned within 30 days of purchase or receipt (whichever is the later) and be in perfect condition in their original packaging. We will refund to your original payment method.

7. Please note that products sent to the customer electronically are non-refundable.

8. Once we have received your completed booking form, we will send you a confirmation email and invoice. If you have any questions or queries, please email bookings@nsmtc.co.uk or phone 029 20193162.

9. The contract between us, which is the subject of these Terms and Conditions, shall be governed by and construed in accordance with English law (including in relation to non-contractual disputes or claims) and we both agree to submit to the exclusive jurisdiction of the English Courts (including in relation to non-contractual disputes or claims).

10. No person who is not a party to this contract between us, shall have any rights to enforce its terms and conditions.

11. Data protection: By entering your details in the fields above, you agree to allow NSMTC to contact you by mail, email, telephone. Should you not wish us to contact you, please let us know using the address above.

12. We hope that you are completely happy with our service, but if something does go wrong, we would like to know about it so that we can put things right and ensure that it does not happen again.

13. We will process your personal data in accordance with our privacy statement a copy of which is available on our website.

14. Notice: we will send you promotional material in accordance with the terms of our privacy statement which is available on our website at www.nsmtc.co.uk. We will update you via email (no more than twice a week) regarding NSMTC’s future courses, products, conferences, seminars and shows. You can unsubscribe from our future emails at any time by clicking the unsubscribe button on one of our emails.

15. We hope that you are completely happy with our service, but if something does go wrong, we would like to know about it so that we can put things right and ensure that it does not happen again.

16. If you have any questions or queries, please email bookings@nsmtc.co.uk or phone 029 20193162.

Thank you for ordering with NSM Training and Consultancy Ltd.