Staying Calm and in Control: Practical Strategies for Managing Stress and Behaviour

Course introduction

Equip your staff with essential tools to remain calm and confident in challenging situations. This course will provide practical strategies for managing stress, maintaining voice control, and making quick, effective decisions. Whether it’s noisy dining halls, busy classrooms, or changes in weather, this course will help your team improve both staff and pupil wellbeing while creating a calm, productive environment.

What’s Included:
This course isn’t just training—it’s a toolkit packed with resources and strategies, including:

• 1x ‘Oh No Playtime’ Notepad for corrective actions.
• 1x ‘Well Done Playtime’ Notepad for positive reinforcement.
• Comprehensive Course Handouts to reinforce learning.

Sign up now and give your staff the tools they need to create a more positive lunchtime experience for everyone!

What we will cover throughout the day

• Master Voice Control Techniques: Learn effective ways to use your voice to communicate calmly and assertively in stressful situations.

• Gain Pupils’ Attention Effectively: Discover strategies to capture and maintain pupils’ attention in any environment.

• Create Calm Dining Halls: Learn how to manage and reduce noise levels, creating a peaceful and enjoyable dining experience.

• Promote a Happy and Organised Environment: Understand the key elements of fostering a positive, calm, and well-organised dining space.

• Implement Efficient Queuing Systems: Develop strategies for creating smooth, stress-free queuing systems that reduce tension and wait times.

Target audience

This course is ideal for lunchtime supervisors, school cooks, catering teams, front-of-house staff, teaching assistants, and support staff working across Early Years (EY), Primary (P), Secondary (S), and SEND/ALN settings.

See what others have to say about us

Lens is so easy to use for all of SLT. We love the infographics created as provides great visuals for governor feedback and discussion. Also the alignment with the inspection framework.

Greenhill School

At All Saints Primary School, we have found Lens to be an extremely valuable tool in supporting our self-evaluation and school improvement processes. Its clear alignment with the Inspection Framework helps provide clarity, supports distributed leadership across the school and enables evaluation activity to be both efficient and purposeful.

All Saints Primary School

I’ve been using Lens for several years now, and it’s an excellent tool for organising monitoring outcomes under Inspection framework headings, supporting clear identification of strengths and areas for improvement, while producing a comprehensive summary for SMT, Governors, and as a valuable discussion document for Inspection visits (even when not required).

Santes Fair School

Handy course logistics

Duration:
Live online: 1 hour
Face-To-Face: 2 hours

Let’s explore how we can support your training goals.
Contact us today.
bookings@nsmtc.co.uk
01766 549 725