Keep Calm & Carry On!


Course introduction

This course covers the importance of keeping calm in difficult situations and ways to effectively manage unwanted behaviour, noisy dining halls/classrooms and other demanding circumstances, e.g., changes in the weather. This course will equip your staff with the most up-to-date practical strategies for managing stress, voice control and decision-making skills in order to improve staff and pupil wellbeing.

This training includes the following:
1x Oh No Playtime Note Pad (correctives)
1x Well Done Playtime Note Pad (positive reinforcement)
Course Handouts

Would you like to book in-house training?
Contact us today and speak to one of our team.

What we will cover throughout the day

  • Look at effective ways to use your voice;

  • Strategies to gain pupils’ attention;

  • Create calm dining halls;

  • Understand how to promote a happy, calm and organised dining environment;

  • Organise effective and efficient queuing systems.

Target audience

Course suitable for lunchtime supervisors, school cooks, catering staff, front of house, teaching assistants and support staff working in early years (EY), primary (P), secondary (S), and SEN schools.

See what others have to say about us

Don’t just take our word for it, visit our social media pages for live feedback.

I found that this course gave me a lot of relevant advice about how it improve attendance and promote good relationships between the school and parents.

@nsmtc thank you so much for today's informative course. Feeling ready to get back into school tomorrow and get my attendance high priority and for everyone to understand attendance is everyone's business.

Really good mix of new ideas and making me feel better about what I am already doing. I've been an AO for about four years and this is my first training so thank you, really enjoying it.


In-House Training

In-House Training

We currently have no upcoming dates for this course - Please contact us for more information or if you would like this course delivered as in-house training.